Contact

We are here to help you use the California Disaster Rebuilding Portal and understand where your request goes next. Choose the contact that best fits your question.

Portal support

For help using the website, correcting information before it is routed, understanding the intake process, or reporting a technical issue:
Email: paul@homerebuildnetwork.org
Telephone: 415-846-2023
Hours: Mon.-Fri. 9am-5pm PST

Questions after routing

After a rebuilding-finance request is sent to a participating lender, contact that lender directly about its application, documents, credit review, eligibility, rates, fees, terms, or decision. The Portal cannot approve, deny, or change a loan decision.

Privacy requests

For questions about personal information or to submit a privacy request:
Email: paul@homerebuildnetwork.org
Telephone: 415-846-2023

Accessibility help

To request an accessible format, report an accessibility barrier, or ask for help using the Portal with assistive technology:
Email: paul@homerebuildnetwork.org
Telephone: 415-846-2023

Mailing address

Home Rebuild Network
285 Red Oak Trail, Athens GA 30606

Protect your information

There is no fee to submit a request through this Portal. Portal support will not ask you by ordinary email for a password, full Social Security number, or payment to access the Portal. Use only the Portal's designated secure upload process for requested financial documents. If you receive a suspicious message claiming to represent the Portal, do not click links or send information; contact Portal support using the information on this page.

Urgent matters

The Portal is not an emergency service. For an immediate threat to life or safety, call 911. If you are facing an imminent mortgage deadline, foreclosure notice, insurance deadline, or construction-financing deadline, contact the responsible lender, servicer, subservicer, insurer, attorney, or public agency directly rather than waiting for a Portal response.